1. Mobile Service Environment: Once Upon a Spa operates as a mobile beauty service, providing beauty and wellness treatments directly in clients' homes or agreed locations while upholding high hygiene standards at all times.
2. Personal Hygiene: The therapist ensures personal hygiene is prioritized, maintaining a clean uniform, tidy hair, and sanitized hands before and after each treatment to align with our hygiene standards.
3. Hand Hygiene: Hands are thoroughly washed using the client's facilities where available or sanitized using professional-grade hand sanitizer before and after every client and treatment.
4. Tools & Equipment: All tools, equipment, and portable treatment items are cleaned, sanitized, and stored hygienically before and after each client to ensure client safety.
5. Linen & Towels: Fresh towels and linens are used for every client. All used items are sealed in a separate bag and washed at a high temperature after use, adhering to strict hygiene standards.
6. Treatment Setup: A clean and suitable area is prepared at each appointment. Disposable covers or barriers are used where necessary to maintain hygiene, ensuring a safe environment for clients.
7. Waste Disposal: All waste is safely bagged and removed from the client's premises for appropriate disposal, further enhancing client safety.
8. Illness & Contagion: Treatments will not be carried out if the therapist or client shows signs of illness or contagious conditions, prioritizing the health of all parties involved.
9. Client Safety: Once Upon a Spa is committed to providing a clean, safe, and relaxing mobile beauty service experience for all clients.